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1.5

Systems Software

Operating systems and utilities

OS manages hardware and provides user interface

Memory management: Allocates RAM to programs

Multitasking: Runs multiple programs by time-slicing

User management: Controls access and permissions

Utility software: Antivirus, defragmentation, backup

Defragmentation reorganises files for faster access

Exam Tips

  • Always define key terms before explaining concepts
  • Use specific examples where possible to demonstrate understanding
  • Check mark allocation - one point per mark is a good guide